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Fedex Smart Post Return Instructions

  1. Place your item in a sturdy box and seal it with tape. Use the original packaging, if possible.
  2. Securely attach label to the largest side of the package. By using the label provided, shipping charges are prepaid. Do not alter the label.
  3. Remove, completely cover or mark through the original shipping label.
  4. Ship your package by:
    1. Giving it to your United States Postal Service (USPS®) carrier.
    2. Placing it in your mailbox.
    3. Dropping it off at any Post Office™. To find the Post Office closest to you, call 1.800.ASK.USPS (1.800.275.8777) or go to www.usps.com and click on Locate a Post Office.
      Note: Packages larger than 2½inches by 11½ inches x 12½ inches will not fit in collection boxes
    4. Requesting a pickup for the next day from your USPS carrier at www.usps.com/pickup.
      Note: For USPS pickups, individual items cannot exceed 70 lbs. or 108 inches in total length or girth.
    5. Dropping it off at your nearest staffed FedEx Office, FedEx World Service Center® or FedEx Authorized ShipCenter® location or including it with your regularly scheduled FedEx Ground ® pickup.
  5. Keep a copy of the shipping label for your reference.
  6. Keep a copy of your Return Tracking Number (02 3### #### #### #### ##) for your records.
    Note: The FedEx tracking number contains 20 digits, starting with 023.
  7. Go to www.fedex.com to track the status of your shipment.