Read the below information for shipping policies for products shipped to addresses in Canada.
Shipping Methods and Costs
Depending on the item(s) you purchase on Shop.NHL.com and the location to which the
items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions
and charges that will be applied to your order.
At checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer
only one shipping method.) Shipping costs are dependent on the items in your order and the shipping method you select.
Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Shipping costs for orders placed on this site are based on the weight of the total order. An order containing
multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may
be lower than the sum of individual ship charges appearing in your cart. You will be provided with the total shipping
cost for your order during Checkout.
Generally, you will have the option of upgrading your shipping method for faster delivery (such as Third Day, or
Overnight service). If you choose to upgrade your shipping method, your order must be received and clear credit
authorization by 12:00 p.m. (noon) EST or your order may not be processed until the following business day. Business
days are Monday-Friday, excluding federal holidays within the United States.
Duties and Taxes
Shipping to Canada is also subject to a duty charge. Determining your duty rates depends on many factors (Product,
Country in which the product was manufactured, etc.). To know the exact duty charges before you buy, simply add items
to your order and proceed through Checkout. You will see the exact duty charges prior to submitting the order.
The tax rate applied depends on your ship-to destination. Please refer to the following chart to determine the
relevant rate to you.
| Province of Delivery |
GST |
PST |
HST |
| Alberta |
5% |
- |
- |
| BC |
5% |
- |
- |
| Manitoba |
5% |
- |
- |
| New Brunswick |
- |
- |
13% |
| Newfoundland/Labrador |
- |
- |
13% |
| Northwest Territories |
5% |
- |
- |
| Nova Scotia |
- |
- |
13% |
| Nunavut |
5% |
- |
- |
| Ontario |
5% |
8% |
- |
| Prince Edward Island |
5% |
- |
- |
| Quebec |
5% |
- |
- |
| Saskatchewan |
5% |
- |
- |
| Yukon Territory |
5% |
- |
- |
By ordering goods from this website, I hereby authorize a licensed Canadian customs broker chosen by the operator of the website to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to the operator of the website and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from the operator of the website. In this connection, I also authorize the customs broker to endorse any refund check issued by CBSA in my name, so that the operator of the website can be reimbursed.
Shipping for Customized Products
Customized Products are shipped via Standard Ground Shipping only and cannot be expedited. The shipping time will
vary depending on the product selected and the customization time needed. The product detail page will better identify
the expected delivery time for the customized product you have chosen. Please note that business days are
Monday-Friday, excluding federal holidays within the United States.
Shipping for Oversized Products
Some heavy or oddly shaped items must be shipped alone via a freight trucking company. Usually, Oversized Items
arrive in 7-14 full business days after leaving the warehouse. Most Oversized Items leave the warehouse within seven
full business days. (An estimate of when a product leaves the warehouse is indicated on the Product Detail page.)
Business days are Monday-Friday, excluding federal holidays within the United States. Because this is a larger and
heavier item, it can only be sent via ground freight; therefore, we cannot offer expedited shipping. The freight
trucking company is not responsible for unloading the item from the truck or carrying the item into the building.
Your item is likely to be heavy and large; therefore, we recommend that you have someone with you to help you unload
the item and carry it inside.
Shipping Rules and Restrictions
- Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
- The shipping cost shown for an individual item reflects what you can expect to pay if the item ships alone. An order containing multiple items typically receives a volume-shipping discount and therefore your total shipping and handling cost may be lower than the sum of individual ship charges appearing in your cart. Your actual shipping and handling cost will automatically compute on the Shipping Options page of checkout.
- Please allow for additional shipping and handling time for all oversized items shipping via a freight trucking company. These items cannot be expedited.
- You will not be charged for any item until it is shipped to you.
- Please call a Customer Care Specialist at 1-800-618-3211 if you have any questions.
